NCC Fines MTN, Etisalat, Airtel And Globacom N1bn Over Poor Services

The Nigeria Communications Commission has said four Global System for Mobile Communications operators are to pay a cumulative sum of N1.17bn penalty for poor Quality of Services.

In a statement made available to newsmen on Saturday in Lagos, NCC said MTN, Etisalat, Airtel and Globacom were being sanctioned for poor QoS rendered in the months of March and April.

The commission said details of the penalties had been communicated to the different operators through letters.

It stated that the letters were signed by the Director, Legal and Regulatory Services, Ms. Josephine Amuwa, and the Head of Compliance Monitoring and Enforcement, Ubale Maska.

The regulatory body said MTN and Etisalat were to pay N360m each, Airtel would pay N270m, while Globacom attracted a penalty of N180m.

"All the operators are to pay the penalties on or before May 21, 2012 or be liable to payment of additional N2.5 million per day for as long as the contravention persists.

"The penalties are as a result of the contravention of the provisions of the Quality of Service Regulation by the NCC.

"The operators failed to meet with the minimum standard of quality of service, including the key performance indicators," the statement read.

And seriously, were they not the same people who said Airtel was the best in Nigeria?